Automate Customer Interactions and Deliver Personalized Customer Experiences
Smartbots AI platform helps enterprises create unique conversational AI solutions for customer journeys.
Reduce Churn 24/7 Availability Increase Revenue Improve CSAT
Where good conversations
Become great experiences
Supercharge CX
Intelligent Conversations
Deliver personalized experiences by understanding and anticipating customer needs.
Omni channel Experience
An enterprise-grade studio to build and manage Conversational AI assistants at scale.
Conversational AI at fingertips
Say goodbye to the headache of learning new technology – our platform helps streamline development and puts the power of conversational AI at your fingertips.
Real-time monitoring
With real-time performance monitoring, you’ll always know what customers are expecting from your organization and discover how your bots are driving value for your business
Automated Testing
Don’t settle for subpar bot performance. Our data driven test studio allows you to simulate typical behavior of real humans interacting with the Conversational AI assistant and perform every type of testing.
Cutting-edge features
Get all the must-have features for successful conversational experiences – omni channel, multimodality, live agent transfer, and contextual intelligence included.
We’ve got everything
you need to get to market quickly
Pre-Built Templates
Customized for specific needs with multiple
industry use cases with easy accessibility
Omni Channel Support
Provide 24/7 customer support all channels with better data & insights across channels.
Enterprise Connect
Integrate all business processes seamlessly with API token connects for customer support.
IVR Connect
Automate customer support with intelligent call routing & improve the customer journey.
Live agent transfer
Transfer customer calls that need human agent assistance
Analytics
Monitor the virtual assistant to assess and improve its performance
How does SmartBots work?
With an Alexa-like interface, do more than just a typical bot interaction. All you have to do is ask questions and get them answered instantly by our SmartBots.
Making a smart difference to
Businesses one story at a time

Voice bot for phama force field
The story of a voice enabled chatbot that decreased late entries by 63%.

Agent assist bot
An intelligent bot with chat interface for 40% increase in average response time.

AI powered HR bot
We built a bot that reduced tactical work load by 20% for a HR team.
Read more

Testimonials
Read our
latest articles
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