The Future of Enterprise BOTs — Part II

In the previous part of the article, we discussed a futuristic Enterprise chatbot that helps the user in many of his decisions. We also discussed the required backend systems that power the Chatbot. In case you haven’t read the previous article, here it is: “The Future of Enterprise BOTs” Before we discuss further the front […]
Abbott Launches AI-Based Personal Assistant named “MAYA” for its Salesforce

Abbott, in association with SmartBots.AI, has successfully launched an innovative new virtual assistant to support and engage their pan-India sales force — and her name is Maya. As a global healthcare company, Abbott has taken a leadership role in implementing digital solutions across all stakeholders, including patients, doctors, and employees, through the adoption of integrated technology solutions. Read here: https://health.economictimes.indiatimes.com/news/health-it/abbott-has-launched-its-ai-based-personal-assistant-maya/68063221 […]
How to Implement Live Agent Feature in Customer Support Chatbots

Chatbots are change-makers, and they define how customers connect to a brand and organization today. More and more companies are already using technology with their valued customers. For the uninitiated, a chatbot is an app that engages with customers via a chat interface and runs according to pre-programmed rules. According to recent research, by the […]
How SmartBots Developed a New, Innovative, Voice-Enabled SMART BOT!

Today’s world is built on information. Every day data is generated or collected, with information on facts, figures, and statistics continuing to grow. With so much data available, it becomes increasingly hard to know which data has value, and where exactly to look. The universal problem experienced by companies of all sizes is access to […]