Blogs – Reflecting Our Thoughts

Introduction Generative AI is an incredible technology with the potential to revolutionize industries, including...

Conversational AI, an integral part of the modern digital landscape, has transformed the way businesses engage with...

Introduction Conversations backed by technology are increasing in number day by day. Around 80% of people have...

Introduction Voice call automation for customer support using conversational AI is slowly becoming the new normal...

With companies losing about 75% of their customers due to long wait times, they are forced to look for options to...

AWS recently updated Lex V2 using the Conditional Branching feature. This new cool feature helps to manage the...

Customers prefer to interact with brands that think beyond their products and value customer experience over...

Chatbot Use Cases for BankingChatbots are the biggest development trend today. From emerging startups to large...

Enterprise Virtual assistants can be launched once they are fully trained. However, for that to happen, they need to...

Human resource management cannot limit itself to an administrative or transactional role of only hiring, firing, and...