Optimize your customer service operations with faster, more accurate, and tailored interactions using SmartBots Support AI agents.
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The SmartBots Support Agent is an enterprise-grade AI solution that delivers instant, accurate, and human-like support across chat and voice channels. Trained on your company’s knowledge base, SOPs, and historical tickets, it resolves customer issues 24/7 while reducing support costs and improving resolution times.
With seamless integrations into platforms like Zendesk, Salesforce, ServiceNow, and more, our agents fit effortlessly into your existing workflows. Designed for rapid deployment and high customization, the Support Agent enhances customer experience while freeing up your human agents to focus on complex, high-value interactions.
Seamlessly integrate with platforms like Salesforce, Zendesk, ServiceNow, and custom systems. The AI Agent responds to queries and triggers backend workflows, from creating tickets to escalating issues. This improves SLA adherence and keeps your support stack tightly aligned.
Your AI Agent understands enterprise-specific terminology and workflows — enabling it to provide precise responses and take meaningful actions, whether it’s guiding users, updating details, or triggering backend automations. This leads to faster outcomes and real business impact.
Deliver fast, accurate, and consistent support at reduced operational costs. The AI Agent handles repetitive queries with human-like precision. Customers enjoy shorter resolution times and 24/7 service; your business benefits from higher CSAT scores and lower support overhead.
Engage users on web, mobile, voice, or messaging platforms with a consistent, branded support experience. The AI Agent handles interactions across channels and smoothly hands off to live agents as needed. This ensures a smooth customer journey and faster issue resolution.
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