Blogs – Reflecting Our Thoughts
How the Insurance Industry is Leveraging AI
Insurance is one of the most critical industries there is; it is what saves people and organizations from falling into...
Are Chatbots and Virtual Assistants the Same?
Conversational AI has seen an exponential rise in popularity in the last decade and has become mainstream over the...
Chatbot Conference 2019
Chatbot conference organized by Chatbots Life is among the best conferences for all the chatbot enthusiasts, bot...
How SmartBots Increased the Accuracy of Intent Identification in a Chatbot
Introduction: Chatbots have become an integral part of our daily lives. Do you know that machine learning played a key...
AI-Powered Chatbots for Support and Service Teams
In today’s experience economy, businesses are expected to deliver exceptional experiences to their customers,...
What is Intent Chaining? Why is it Important in Bot Building?
What is Intent Chaining? Why is it Important in Bot Building? Today, customer service stands as a key differentiator...
Skill Library – A New Market
What is the Skill? To define and understand skills, we encourage you to think about these characters from some of the...
How SmartBots Developed a New, Innovative, Voice-Enabled SMART BOT!
Today’s world is built on information. Every day data is generated or collected, with information on facts, figures,...
How to Implement Live Agent Feature in Customer Support Chatbots
Chatbots are change-makers, and they define how customers connect to a brand and organization today. More and more...
Abbott Launches AI-Based Personal Assistant named “MAYA” for its Salesforce
Abbott, in association with SmartBots.AI, has successfully launched an innovative new virtual assistant to support and...