How to Implement Live Agent Feature in Customer Support Chatbots
Chatbots are change-makers, and they define how customers connect to a brand and organization today. More and more companies are already using technology with their valued customers. For the uninitiated, a chatbot is an app that engages with customers via a chat interface and runs according to pre-programmed rules. According to recent research, by the […]
Abbott Launches AI-Based Personal Assistant named “MAYA” for its Salesforce
Abbott, in association with SmartBots.AI, has successfully launched an innovative new virtual assistant to support and engage their pan-India sales force — and her name is Maya. As a global healthcare company, Abbott has taken a leadership role in implementing digital solutions across all stakeholders, including patients, doctors, and employees, through the adoption of integrated technology solutions. Read here: https://health.economictimes.indiatimes.com/news/health-it/abbott-has-launched-its-ai-based-personal-assistant-maya/68063221 […]
How SmartBots Developed a New, Innovative, Voice-Enabled SMART BOT!
Today’s world is built on information. Every day data is generated or collected, with information on facts, figures, and statistics continuing to grow. With so much data available, it becomes increasingly hard to know which data has value, and where exactly to look. The universal problem experienced by companies of all sizes is access to […]
Artificial Intelligence (AI) In Healthcare Industry
Informed and demanding consumers are changing the way healthcare chatbots are delivered. Healthcare providers can no longer afford to indulge in a paternalistic approach to deliver the treatment. Healthcare providers need to constantly update themselves about various scientific advancements as well as knowledge on the availability of various pharmaceutical responses. The increased scrutiny of interactions […]
How to make Chatbots Converse like Humans!
The interest in chatbots is growing every day. As more and more people are getting familiarized with chatbots, the ask for quality bots is only increasing. Bots can no more be query answering machines. They have to be really good. Now, how do you determine if a bot is good or bad? Well, you can […]
The Future of Enterprise BOTs
Imagine a future where you, as a Director of Operations in a big multinational company, entered into your office and login into the system. As you logged into the system, the Enterprise Bot pops up and wishes you “Good Morning John, how are you today ?” After your reply that you are good, now the […]